Intrtoduction: People around the world usually face disasters which lead to death, injury, property damage and disruption of daily activities. These unpleasant experiences related to natural or manmade disasters. Iran is a disaster prone country due to its geographical conditions. However, the factor which facilitates crisis management in natural disasters deals with an integrated chain including of all humanitarian services and components which prepared to help involved people. It is known as humanitarian supply chain.
Method: In this applied research which is done to identify the effective factors on success of humanitarian supply chain based on three main groups including organization, environment and technology. The priority of each group is done by using hierarchical analysis and utilizing the information and experiences of 18 experienced managers working in Red Crescent society. By using paired comparison questionnaire, 18 experienced managers working in Red Crescent society were selected and studied. Then the collected data was analyzed via export choice 11. In this research which is based on TOE theory, three main indicators such as organization, environment and technology considered as the main indicators and also 14 sub-indicators were identified such as senior management, human resources, support, strategy and programming, organizational culture, quality management of the situation political rights, social-cultural conditions, geographical conditions, environmental technology, technology education, information systems.
Conclusion: According to the results, organizational factor with indicators including human resource management, logistic, strategy and planning, organizational culture, and quality management refer to first priority. Environmental factor including political rights, economy, social culture, geography and technology is the second priority. Technological factor including training technology and communication systems refer to third priority.