| Post date: 2022/10/28 |
Appeals and complaints
Authors can follow the below procedure to appeal editorial decisions, complaints about the failure of processes such as long delays in handling papers, and complaints about publication ethics. The complaint should in the first instance be handled by the Editor-in-Chief of the journal. If they are the subject of the complaint about processes you may also approach the Executive Manager of the Journal as well.
Appealing the Editorial Decision, e.g. an appeal against rejection
If the author believes the decision to reject the submission was not in accordance with journal policy and procedures, the author may appeal the decision by providing the Editor-in-Chief with a detailed point-by-point response to reviewer comments. The Editor in Chief will review the peer review process undertaken for the submission.
The Editor-in-Chief considers the authors’ argument, and the reviewer reports and decides whether
- The decision to reject should stand;
- Another independent opinion is required
- The appeal should be considered.
The complainant is informed of the decision with an explanation if appropriate. Decisions on appeals are final and new submissions take priority over appeals.
Complaint about processes, e.g. time taken to review
The Editor-in-Chief together with the Executive Manager of the Journal will investigate the matter. The complainant will be given appropriate feedback. Feedback is provided to relevant stakeholders to improve processes and procedures.
Complaint about publication ethics, e.g., researcher's author's, or reviewer's conduct
The Editor-in-Chief follows guidelines published by the Committee on Publication Ethics. The Editor-in-Chief may decide on a course of action and provides feedback to the complainant. If the complainant remains dissatisfied with the handling of their complaint, the author can pursue the complaint further, he/she may contact COPE directly. Information can be found on the COPE website: Facilitation and Integrity Subcommittee | COPE: Committee on Publication Ethics.
Appealing the Editorial Decision, e.g. an appeal against rejection
If the author believes the decision to reject the submission was not in accordance with journal policy and procedures, the author may appeal the decision by providing the Editor-in-Chief with a detailed point-by-point response to reviewer comments. The Editor in Chief will review the peer review process undertaken for the submission.
The Editor-in-Chief considers the authors’ argument, and the reviewer reports and decides whether
- The decision to reject should stand;
- Another independent opinion is required
- The appeal should be considered.
The complainant is informed of the decision with an explanation if appropriate. Decisions on appeals are final and new submissions take priority over appeals.
Complaint about processes, e.g. time taken to review
The Editor-in-Chief together with the Executive Manager of the Journal will investigate the matter. The complainant will be given appropriate feedback. Feedback is provided to relevant stakeholders to improve processes and procedures.
Complaint about publication ethics, e.g., researcher's author's, or reviewer's conduct
The Editor-in-Chief follows guidelines published by the Committee on Publication Ethics. The Editor-in-Chief may decide on a course of action and provides feedback to the complainant. If the complainant remains dissatisfied with the handling of their complaint, the author can pursue the complaint further, he/she may contact COPE directly. Information can be found on the COPE website: Facilitation and Integrity Subcommittee | COPE: Committee on Publication Ethics.
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