@article{ author = {Mahdavi, Leila and MollamohammadAlianMehrizi, Zahra and TalaeiShams, Samad and Jahangir, Ebrahim}, title = {A spatial distribution analysis of relief bases in road accidents (case study: Tehran–Firuzkuh, Haraz and Varamin axes)}, abstract ={Introduction: One of the most important issues in disaster management is road accidents, of which its essential indicators are site selection of relief bases on the roads. In Iran, due to the multiple and separation of tasks and duties, many organizations are legally responsible for road accidents including Red Crescent society, EMS, Road Maintenance & Transportation Organization (Rahdari), and Iranian Traffic Police. Given the social, economic and geographical characteristics, the spatial analysis of relief bases along the roads is considered as an important factor in reducing the vulnerability of road accidents. The purpose of this study is to answer the question of whether the location of the road relief bases is based on appropriate criteria. Method: In this applied research, the methods of documentary, analytical and survey are used. In addition, data is gathered from internet, map, statistical and library resources based on combined methods using applied models such as AHP and GIS. Findings and Conclusion: The results of this research indicate that the most important and priority areas in the case studies have not covered with any relief services. According to the prioritization process of this study, apart from Tehran-Haraz axis, it is necessary to develop rescue and relief bases in two axes of Firuzkuh and Varamin. Also, all three axes especially Haraz and Firuzkuh have not been covered with Emergency Road Services. Moreover, the end part of Firuzkuh axis in Tehran province requires Rahdari and the area of ​​ Firuzkuh to the border of Mazandaran province and the axis of Varamin need to study the construction of a police station.}, Keywords = {Road accidents management, Rescue and Relief Stations, AHP, GIS, spatial analysis, road axes of Tehran province}, volume = {9}, Number = {1}, pages = {1-14}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-403-en.html}, eprint = {http://jorar.ir/article-1-403-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {jafarian, naghmeh and hataminejad, Hossein and Mabhut, Mohammad Rez}, title = {Assessing the socioeconomic resilience against earthquake (case study: Bojnord city)}, abstract ={Background: Management of natural disasters requires understanding the nature, precise assessments, planning, also providing the right solutions. Today, most earthquake management programs refer to the period during and after the crisis and less attention is paid to pre-earthquake planning. However, resilience can be considered as more accurate among risk reduction programs and measurable dimensions due to its attention to the socioeconomic dimensions of a city. According to the building code, Bojnord city that is located in north Khorasan province is one of the most vulnerable cities and there have been many extensive earthquakes over the years based on the city history. The aim of this research is to measure the level of resilience of socioeconomic dimensions and to identify the weaknesses of the evaluated sub-criteria. Method: In this descriptive-analytical and applied research, all appropriate evaluation criteria and definitions of Bojnord city was extracted by using library studies. Then by field method, the level of resilience is measured based on analytical hierarchy process and SPSS. Finally, the significance level is evaluated in socioeconomic criteria in order to measure meaningfulness between city resilience and sustainability using Pearson correlation method. Findings: According to these results, in Bojnord city with three available regions the social resilience mean  were 89.03%, 87.04 % and 86.53 % respectively in districts1, 2 and Mehr area and 87.67% for the city. In addition, the economical resilience mean of area 1, 2 and Mehr equal were 49.31%, 47.69% and 39.59 % and 45.50 % in the whole city. Conclusion: The results show that Bojnord city with the correlation coefficient value equal to -0/020 and 0.936 sig has no significance in social criteria also it is significant in economic criteria (0.632 with 0.005 sig).  }, Keywords = {social resilience, economic resilience, earthquake, Bojnord}, volume = {9}, Number = {1}, pages = {15-26}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-372-en.html}, eprint = {http://jorar.ir/article-1-372-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Yazdani, Saeed and Jasempoor, Ki}, title = {Measures of urban development with the passive defense approach in site selecting of safety places (case study: Border city of Eslamabad-e Gharb)}, abstract ={Inroducion: The passive defense is one of the measures that prevent external threats to make internal vulnerabilities. In new design and architecture, it is important to pay attention to the principles of both passive and active defense in addition to the environmental and physical conditions. The importance of this issue in border regions doubled due to the specific geographical and political conditions of these areas. Now the question is “what criteria should be considered to provide security for site selecting of users?” In this regard, the purpose of this research is to prioritize the areas suitable for site selecting new residential locations or other urban infrastructures based on the identification of the effective criteria on this prioritization. Method: In this descriptive-analytic research, data collected from library studies as well as field studies and surveys, interviews with experts and distribution of the questionnaire among experts. Then, after analyzing the current data of Eslamabad-e-Gharb by using SWOT method, effective criteria were identified in site selecting process. In the next step, criteria weighted by using AHP method and safe areas of Eslamabad-e Gharb prioritized based on the paired comparison technique. Findings: According to the results, three criteria are the main factors affecting the process of site selecting in Eslamabad-e Gharb city such as: a) how to access the sub-criteria including the original main facilities and infrastructure; b) lack of direct aerial vision; c) the region situation with sub-criteria including uneven or smooth ground, avoiding hazardous and flooded places and away from incompatible user. Conclusion: The results showed that the accessibility criteria and location of the range between the other metrics for selecting secure sites of this border town are more important}, Keywords = {urban development, passive defense, analytical hierarchical process method, borderline areas, threat}, volume = {9}, Number = {1}, pages = {27-45}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-304-en.html}, eprint = {http://jorar.ir/article-1-304-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Habibi, Ehsan and Aslsni, Ali mohamm}, title = {Evaluation of fire risk by FRAME method and studying the effect of trained crisis management team of fire risk level in Hazrat Rasoul-e Akram hospital of Fereydunshahr in 2016}, abstract ={Introduction: Hospitals are valuable assets and represent welfare and health of communities as well. Destruction or damage to hospital caused by fire may result in a loss of trust in local authorities and injury to patients and staff that causes health services is not provided correctly. This study aimed to assess both the fire risk assessment quantitatively and the effect of trained crisis management team on fire risk. Method: In this descriptive analytical study, fire risk was calculated for the 15 wards of Hazrat Rasoul-e Akram hospital of Fereydunshahr through fire risk assessment method for engineers (FRAME) firstly. Then, crisis management team was formed and trained; in the following, the effects of fire risk were calculated. Data analyzed by SPSS-20 at a significant level of P <0.05 with Wilcoxon test. Findings: According to the results, the building fire risk and their contents was on average (mean=0/57, SD=0/51), the risk of fire for individuals was (mean=4/60, SD=2/37) and the risk of fire for activities was (mean=1/81, SD=1/56); Given the unacceptable extent in the FRAME method, the risk of fire for activities and individuals were in an undesirable range.  In addition, a trained crisis management team reduced the fire risk level by an average of 31.4%. The effect of crisis management team was significant in reducing the risk of fire. (P<0.05) Conclusion: Due to the unfavorable conditions of fire safety in the mentioned hospital, fire risk can be reduced greatly by organizing the crisis management team at the hospital.  }, Keywords = {fire, risk, risk assessment, hospitals}, volume = {9}, Number = {1}, pages = {46-55}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-343-en.html}, eprint = {http://jorar.ir/article-1-343-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {AliAslKhiabani, Elnaz and SadeghiNiaraki, Abolghasem and Ghodousi, Mostaf}, title = {Preparation of earthquake vulnerability map of district 1 of Tehran city}, abstract ={Introduction: Earthquake is one of the most important natural disasters that can destroy human settlements in a very short time. According to the researches, the first 24 hours after earthquakes is the golden time to help the affected people because there is the greatest chance of the victims’ survival of the disasters. However, the dispatch of relief and rescue teams to the more vulnerable areas will reduce the number of casualties and injuries. For achieving these goals, it is necessary to identify the vulnerability map of the studied area in order to send the relief workers with prior knowledge to the area in earthquake occurrence as soon as possible. Method: This research is used the multi criteria decision-making (MCDM) approach based on spatial information system  with the aim of identifying the most important factors exacerbating the earthquake induced vulnerability in district 1 of Tehran and providing a vulnerability map. The framework of MCDM includes environmental and manmade factors. The input bases map were provided in binary form based on vulnerability or damage to the different areas. At the end, two methods of Boolean and Index Overlay were used in order to combine the layers. Findings: The results show that 12% of the total study area is classified in high vulnerability group; 45% in the middle group and the rest of the region (about 43%) in the low vulnerability group. In addition, the results showed that Darband area and its surrounding streets are considered as the most vulnerable parts of the first district of Tehran after earthquake regarding the research methods. This is because all vulnerability indicators in this area were undesirable. Depending on the vulnerability map, it is needed to extend the streets and passages in the central parts of the region due to the lack of transportation in the north of the study area and to establish standard roads in the northern parts of district 1of Tehran. Moreover, in order to prevent disasters all standards must be observed during construction due to the geological map prepared and the vulnerability of the major part of this region. Conclusion: According to the results, management plans must be made before the earthquake in order to reduce vulnerability in high vulnerability areas including providing the optimal relief and care centers than crisis and vulnerable centers also applying building standards especially in the adjacent areas of the passageways. After the earthquake, relief workers should be sent to the vulnerable areas with prior knowledge of the affected area and using vulnerability maps.  }, Keywords = {vulnerability map, earthquake, site selection, Index Overlay method, Boolean method}, volume = {9}, Number = {1}, pages = {56-74}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-270-en.html}, eprint = {http://jorar.ir/article-1-270-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Norouzinia, Roohangiz and Mirzaee, Samaneh and Atighechian, Golrokh}, title = {Preparation and response of prehospital services (case study: Plasco building fire)}, abstract ={Introduction: Fire accidents are considered as one of the most important risks for human beings from a long time ago which leads to loss of life, physical and psychological injuries, loss of properties as well as adverse economic effects on governments. In recent years, there have been many fire incidents in the country and one of the most influential events is the Plasco building fire. This study was conducted to examine and analyze the preparedness and provide prehospital services to the mentioned incident. Method: This case study was conducted in two stages in 2016. At the initial stage, all documentation and reports available on news sites and scientific associations and the national report were extracted and analyzed. In the next stage, through a semi-structured interview the experiences of pre-hospital emergency staff were extracted at the time of the incident. Findings: According to Tehran emergency medical services statistics, the total number of casualties was 235 including 180-outpatient treatment and 55 cases transfer to hospital (one died and the other injured were discharged after treatment). The most important cause of injury was respiratory problems, and most of the victims were firefighting operation staff, and debris, search and rescue workers. The prehospital staff were not settled in the safe area and personal protective equipment was not used properly. In addition, the distribution of injuries in health centers has not been appropriate. Conclusion: The results show that calling of forces and equipment was carried out based on objective observations without an accurate assessment in mentioned incident. One of the biggest challenges in providing prehospital services is the available traditional and non-scientific approach to estimate the equipment needed after an incident and lack of a codified instruction in this regard.}, Keywords = {fire, accident, disaster management, Plasco}, volume = {9}, Number = {1}, pages = {75-82}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-339-en.html}, eprint = {http://jorar.ir/article-1-339-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {ShafieiNikabadi, Mohsen and Hakaki, Amir and AkbarianMarzooni, Mahjoubeh}, title = {A dynamic model of emergency room services supply chain}, abstract ={Introduction: Since the importance of service sectors have increased over the last decade and lack of awareness about service supply chain in hospitals, the aim of this study is providing dynamic model for emergency room service supply chain by using system dynamics approach for analyzing behavior of supply chain based on the effect of supply chain bullwhip. Method: The research method is divided by three stages: review, qualitative and quantitative. First stage, extensive literature review has been done to identify effective factors on emergency room services supply chain. Next, to extract and modify the identified factors used open interview from eight experts. Then, to present the dynamic model information of 1780 people such as general information, nurses evaluation, disease diagnosis by doctor, and drug prescription collected from duration of 500 hours. Findings: The dynamic model of emergency room services supply chain drawn based on system dynamics approach and the validity of the model tested by confirmation of structure, limit conditions and comparison with family credit models. After running the model, none of supply chain bullwhip effects (demand, arranging orders, price fluctuations and supply shortages) could not be consider for emergency room services. Conclusion: According to the results, demand and arranging orders could not intensify the effect of supply chain bullwhip during service operation. Since human are sensitive about being healthy, price fluctuation could not effect on supply chain bullwhip. In addition, supply shortages have the same result because the need to emergency room services is unpredictable}, Keywords = {supply chain, emergency room services supply chain, dynamic model, system dynamics, Vensim software}, volume = {9}, Number = {1}, pages = {83-95}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-291-en.html}, eprint = {http://jorar.ir/article-1-291-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Zangiabadi, Ali and Rezaei, Meysam and Shaer, Fatemeh}, title = {Spatial analysis and site selection fire stations in Isfahan city by using inversion hierarchical weight process (IHWP)}, abstract ={Introduction: One of the modern cities problems is the lack of adequate site selection of urban activities that faced them with challenges. However, fire stations as one of the urban services activities are not excluded from this. Due to rapid population growth and illegal growth of cities, the city's safety system needs to be improved to provide adequate coverage for the entire city. Adequate site selection of fire stations is very important in rapid and timely access of firefighting vehicles to the scene of the incident and lowers the severity of damages. On the other hand, the timely arrival of firefighting trucks at the site of the accident requires the appropriate distribution of fire stations. Method: In this descriptive-analytic research, the required information is obtained through field observation, interview, studying the completed plans in relation to Isfahan city and the city's 1/2000 map. Findings: The results indicated that existing fire stations only covered 52.03 percent of active urban spaces at standard time; it is necessary to find new site selection in order to promote fair access for citizens and to improve spatial distribution pattern of fire stations due to the standards. Conclusion: According to the research findings, suitable locations for redistribution of existing stations and construction of new fire stations have been proposed by collecting effective data in form of information layers such as communication network, population density of areas and areas susceptible to accidents, land use, etc. and using GIS and Inversion Hierarchical Weight Process (IHWP).}, Keywords = {site selection, Geographic Information System (GIS), Inversion Hierarchical Weight Process (IHWP), Isfahan city, spatial analysis}, volume = {9}, Number = {1}, pages = {96-110}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-452-en.html}, eprint = {http://jorar.ir/article-1-452-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Soltaninejad, Amir and Barshan, Adibeh and Asadi, Amirsadra and Mirhosseini, Mansoureh}, title = {The Study of social vulnerability of Rescuers with emphasize in Bam, Varzaghan and Ahar earthquakes}, abstract ={Introduction: Earthquake is one of worst natural disasters that kill many people around the world every year and causes many damages. It imposes not only financial losses, but also social damages to the community. The earthquake is a natural disaster while it has become a sociological issue, which creates vulnerability groups such as relief workers due to this various social effects. However, the present study aims to investigate the social vulnerability of relief workers in the earthquake. Method: This cross-sectional study was done in two qualitative-quantitative phase. All relief workers were studied in Kerman and East Azerbaijan provinces. In qualitative part, phenomenology research design was performed by using focal groups in order to recognize the social damage of relief workers who experienced an earthquake. Hence, 13 persons were selected through purposive sampling then the social effects of the earthquake were identified. In the quantitative part, 90 relief workers who experienced Bam, Varzaghan, and Ahar earthquakes and 90 people who did not experienced an earthquake peer with the first group were selected. They answered the questions of social isolation, social anomie, and job burnout questionnaires. Data collected and analyzed by SPSS-21 and T-test. Findings: The findings are as follows: in the qualitative part, social problems caused by earthquake including social anomie, social isolation and job burnout were identified through interviews. In the quantitative part, the average of social anomie in relief workers in the earthquake and other relief workers were 74.46±23.78 and 50/2±22/27 respectively; the mean of social isolation in relief workers who were in the earthquake and other relief workers was 9± 2/63 and 7±2/34. Finally, the mean of job burnout in relief workers in the earthquake and other relief workers were 80/93± 18/91 and 40/03±17/77. In addition, the social anomie, social isolation and job burnout of relief workers whom they were in the region during the earthquake were higher than others (P<0.01) Conclusion: The results show that the relief workers are one of the social vulnerable groups in the earthquake in addition to anxiety, feeling guilty, depression, and helplessness they will suffer from social problems that have not received much attention. So, one of the most important necessities should be planning and taking the necessary measures in order to reduce and control such injuries.}, Keywords = {Key words: social vulnerability , rescuers, , earthquake, social isolation, Social anomalies}, volume = {9}, Number = {2}, pages = {1-13}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-313-en.html}, eprint = {http://jorar.ir/article-1-313-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Bostan, Zahra and Bakhshi, Hame}, title = {Studying the effective factors of attracting and maintaining volunteers in Red Crescent society of Khorasan Razavi}, abstract ={Introduction: The importance of attracting and retaining volunteers and people’ participation is such that all the efforts and activities of Red Crescent society defined based on. The present study investigates the effective factors of attracting and retaining volunteers in Red Crescent society of Khorasan Razavi province. Method: In this cross-sectional survey, 350 volunteers selected and studied among the branches of high potential, low potential, and semi-potential areas of Khorasan Razavi province Red Crescent society using stratified sampling. Data was gathered by using questionnaire. Findings: According to the findings, volunteers are attracting to Red Crescent society with the aim of learning about safety and first aid. Other effective factors to attract volunteers can be noted including having skills appropriate to Red Crescent society activities, oral advertising through friends, family members, media, and environmental advertising in order of importance. In addition, satisfaction of the nature and content of the activity has been the most important factor to maintain volunteers. It means that the happier and more transparent volunteers’ activities in terms of tasks description and in accordance with their interests will increase their durability. Conclusion: The results show that one of the key trends of development and social participation in community is to strengthen the motivation of volunteers. The main part of strategies in attracting and maintaining volunteers refers to promote and to improve members’ awareness and recognition of the goals and activities about RCs society before and after membership. However, with proper planning and knowledge, Red Crescent society would be able to utilize volunteers’ participatory tendencies purposefully and continuously in order to advance its goals}, Keywords = {Attract, Maintenance, Volunteers, Red Crescent society, Khorasan Razavi.}, volume = {9}, Number = {2}, pages = {14-26}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-319-en.html}, eprint = {http://jorar.ir/article-1-319-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Aslaniyan, Mehran and SalehiTadi, Em}, title = {Strategic human resource planning considering futures studies concepts:prerequisites and requirements}, abstract ={Introduction: Implementing of strategic human resource planning considering futures studies approach requires various prerequisites and requirements. Hence, the present study aims to identify individual and behavioral, organizational and structural, and infrastructural and environmental prerequisites and requirements in order to implement the process in Isfahan Red Crescent society. Method: In this study, the prerequisites and requirements for the future strategic of human resource planning process were identified by reviewing various studies and researches. Finally, a category was presented with attention to the most affected part. Subsequently, a main and three sub-questions were presented in order to evaluate prerequisites and requirements. To achieve this goal, some tools and technique were used to collect and analyze data including questionnaire, the least squares method, confirmatory factor analysis technique, average variance extracted (AVE), share index, divergent validity, and Fornell-Lacker, Kolmogorov-Smirnov test and one-sample t-test. Findings: According to the findings, the prerequisites and requirements in Red Crescent society of Isfahan province with a futuristic approach in different aspects such as individual behavioral, organizational, structural, infrastructure and environment for strategic human resources planning were evaluated relatively favorable and higher than average. Conclusion: The results show that people in Red Crescent society of Isfahan do not have enough knowledge and expertise about the strategic planning process of human resources with futures studies approach and how to implement it. Therefore, the Society should organize small workshops in order to  increase individuals’ knowledge and expertise in relation to the strategic orientation of the society and human resources, the future studies and how to institutionalize it, also to increase the incentive and commitment to implement this process. Human resource management structures and subsystems do not have the necessary dynamics and flexibility to deal with changing environmental conditions and uncertainties. Additionally, there is not enough coordination between different organizational units and systems to support the implementation and implementation of the strategic planning process of human resources with a futuristic approach. In order to achieve this, it is better the Society to establish a dynamic scanning and monitoring unit for providing accurate and valuable information for the human resource department.  }, Keywords = {strategic human resource planning considering futures Studies, Individual / behavioral, Organizational / structure, Infrastructural / environmental prerequisites and requirements}, volume = {9}, Number = {2}, pages = {27-45}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-316-en.html}, eprint = {http://jorar.ir/article-1-316-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Hadavandi, Mohammad Reza and Zeinabadi, Hassanreza and Ebrahimi, Ayoub and Farahani, Katayoun and Safikhani, Yahy}, title = {Evaluation of Organizational Culture and its Relationship with Organizational Agility of Red Crescent Society in disaster (Case Study of the Central Headquarters)}, abstract ={Introduction: Any fundamental transformation can only be achieved through understanding the strengths and weaknesses of organizational culture precisely. The unpredictability of continuous changes at various levels also requires the organizational agility. In order to reduce the risks of natural disasters and extent of the resulting crisis, which creates sudden and unpredictable problems, the organizations involved in the crisis need to be agile. Method: In this descriptive correlational research, which is applied, about 250 people were selected and 148 ones were studied with Krejcie and Morgan table by simple random sampling without replacement. Data were gathered by using Cameron & Quinn model OCHA questionnaire and the questionnaire of organizational agility by Sharifi and Zhang. The content validity was confirmed by the judgment of experts and reviewers. The reliability coefficient of internal consistency (Cronbach's alpha) for the questionnaires was 0.88 and 0.89, respectively, and for the whole tool was 0.92. In data analysis, frequency, percentage, mean, standard deviation, Pearson correlation coefficient, and two-variable (Simple linear) and multiple regression were used. Findings:  The competitive market achieved the highest rank of organizational culture (average=2.85). In addition, the value of test statistic is significant for determining the relationship between organizational culture and organizational agility (F=105.611) (P-value=.000). The standard multiple regression analysis showed that the competitive subculture is the predicator of organizational agility accountability indicator (β=0.47) responsibility indicator the agility of enterprise is. In addition, the hierarchical subculture predicts the competency index of organizational agility (β=0.397). None of the organizational subcultures is not good predictor of flexibility, speed, and organizational agility. Conclusion: The results showed that competitive culture is the dominant culture of the headquarters of Red Crescent society. Also, organizational culture (β=0.672) can positively and significantly predict the organizational agility. About 45% of organizational agility variance can be explained by organizational culture. Moreover, 55% refers to other factors outside the model}, Keywords = {Keywords: Evaluation, Organizational Culture, Organization Agility, Red Crescent Society, Natural Disasters}, volume = {9}, Number = {2}, pages = {46-62}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-359-en.html}, eprint = {http://jorar.ir/article-1-359-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Ebrahimi, Alireza and NasrEsfehani, Ali and NilipourTabataba'i, Seyed Akbar}, title = {Designing an Organizational Learning Institutionalization Pattern and Its Relationship Analysis with Self-Efficacy of Managers and Experts (Case Study of the Red Crescent Organization of the Whole)}, abstract ={Introduction: This research has been done with the aim of designing an organizational learning institutionalization pattern and its relationship analysis with self-efficacy of managers and experts in Red Crescent Society. Method: In this exploratory analytical research, 215 ones were determined by using Cochran formula. In order to design an organizational learning institutionalization model, 450 concepts about the institutionalization of culture were extracted from sociological texts and scientific databases in general and using experts’ opinions through Delphi technique. In the following, seventy-three concepts were agreed by experts in the field of institutionalization of the organizational learning culture and finally the questionnaire was prepared. In the first stage, according to the research literature, the exploratory factor analysis, and using SPSS, five main components were identified and named including management, goals, cultural, strategic, and learning. In the second stage, DEMATEL software was used to determine the influence and impact between criteria. In the third stage, the organizational learning institutionalization model was designed by using Lisrel software. Findings: There is a significance relationship between the components of the institutionalization model organizational learning (cultural factors, management, goals, strategic and learning) with self-efficacy dimensions (successful experiences, verbal or social persuasions, emotional and physiological states). In addition, the relationship between organizational learning components of organizational learning and the dimensions of self-efficacy (successful experiences, verbal or social persuasion, emotional and physiological states) has been significant based on the results of stepwise regression analysis. Conclusion: According to the results, to provide a model for institutionalizing organizational learning, it is necessary to include the components of organizational learning institutionalization model, namely cultural and managerial factors, goals, strategic and learning with self-efficacy dimensions i.e. successful experiences, verbal or social motivations, emotional and physiologic states must be close relationship so that better self-efficacy can better realize the institutionalization of the knowledge capital of the Red Crescent Society.}, Keywords = {Keywords: Self-efficacy, Organizational Learning, Organizational Learning Institutionalization, Successful Experiences, Verbal Investigations}, volume = {9}, Number = {2}, pages = {63-82}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-342-en.html}, eprint = {http://jorar.ir/article-1-342-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Masoumi, Masoumeh and Amirian, Mohammadreza and ZarghamHajebi, Maji}, title = {The Relationship of Emotional Intelligence And Resilience with Problem-Solving Strategies in Undergraduate Students In Relief & Rescue and Disasters Relief Academic Fields in Red Crescent Society of Tehran Province}, abstract ={Introduction: Problem solving is one of the characteristics that everyone faces it in her or his personal and occupational life. One of the areas where the employees is facing with complicated issues and requires appropriate strategies for solving problem is relief & rescue and crisis management and consequently relevant academic disciplines such as relief & rescue and disasters relief. This study aims to investigate the relationship of emotional intelligence and resilience with problem solving strategies in undergraduate students in relief & rescue and disasters relief academic fields who are as current or future employees in the areas of crisis and resettlement in Red Crescent society of Tehran province. Method: In this descriptive and correlational study, which is also functional, all undergraduate students of rescue & relief in Red Crescent Society of Tehran province were studied and 88 ones were selected based on Cochran formula. For data gathering, three questionnaires consist of Connor and Davidson (2003), Bradbury and Garyves (2005) and Cassidy and lung (1996) were used. Regression analysis was used to analyze the data. Findings: The findings showed that the level of emotional intelligence, resilience, and undergraduate students’ strategies for solving problem are at the desired level and above the average. In addition, the relationship between these variables was statistically significant (p<0/05) and emotional intelligence and resilience were able to explain the changes in problem solving strategies. Conclusions: According to the results, it is recommended to maintain status quo and all-around efforts of educational centers in Red Crescent society and other organizations related to crisis management in order to improve human factors for better management of crises and disasters}, Keywords = {}, volume = {9}, Number = {2}, pages = {83-91}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-405-en.html}, eprint = {http://jorar.ir/article-1-405-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Jahanbakhsh, Ismail and MousaviKia, Mehdi and Haghighatian, Mansour}, title = {Sociological study of effective factors on how to perform tasks and work commitments(case study of fire department staff in east of Tehran)}, abstract ={Introduction: One of the most important characteristics in organizations is the ethical feathers of the human resources in workplace. Work commitment is one of the important areas of work ethics that is influenced by a variety of factors in macro levels of community, organizational and personality. Work commitment in Parsons’ AGIL schema is defined as a set of individual moral and emotional attachments toward organization, colleagues, community, and job. However, this research investigates sociologically the factors affecting the performance of duties and job obligations of firefighting personnel in the east of Tehran. Method: In this descriptive-correlation research, which is applied in terms of purpose is presented in the form of ten hypotheses. All fire department personnel in the east of Tehran were studied by stratified random sampling and finally 300 persons were selected. Data were gathered and analyzed by using questionnaires, SPSS software, and statistical tests such as Pearson correlation coefficient, multivariate regression analysis, and path analysis. Validity and reliability were investigated by examining a sample of the population (30 persons). Findings: According to the results, the correlation coefficients between six variables including group identity (relational), social identity, professional identity, organizational identity, organizational participation, and job satisfaction have a meaningful relationship with job commitment variable. Moreover, the multivariate correlation coefficient between the dimensions studied coefficient of determination were r= 0.820 and R2=0/673 respectively that means 67% of the variation of the dependent variable of job commitment is covered by the mentioned independent variables. Conclusions: Organizational justice is one of the most important factors in forming a work commitment. According to the results, the level of justice is not optimal in view of employees and needs to be reviewed. In addition, work commitment is on a good level among employees of firefighting organization based on the research.  However, there is a direct and positive relationship between variables. Moreover, as much attention is paid to the components of organizational participation, group identity relational identity, social identity, professional identity, organizational identity, organizational participation, organizational justice, and job satisfaction better results are achieved and the employees of fire department will have a greater work commitment}, Keywords = {Commitment, Organizational Commitment, Public commitment, professional commitment, Group commitment, Employee, Tehran firefighting organization.}, volume = {9}, Number = {2}, pages = {92-112}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-397-en.html}, eprint = {http://jorar.ir/article-1-397-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Rashidi, Mohammad Mehdi and Soltani, Iraj and Saeedi, Behnam}, title = {Explaining the relationship between the dimensions of Islamic work ethics and employees’ behavior in work and individual background (case study: service provider organizations in Kerman province}, abstract ={Introduction: The present study aims to study and explain the relationship between the dimensions of work ethics, employees’ behavior, and the individual background of work ethic beliefs in service provider organizations (such as water, electricity, gas, and telecommunication). As the type of services in these organizations plays an important role for community members and their daily lives; thus, any weakness including moral weakness causes a lot of problems as well as dissatisfaction among many people. Work ethics are very important in these organizations in order to reduce the performance cost in different fields, such as decrease in productivity and dynamism, lack of transparency and poor organizational communication. Therefore, this research was done considering the history of the researcher's activities and being aware of the problems over the years in executive organizations in Kerman province. Method: In this applied and descriptive survey, about 521 employees and managers of service provider organizations were studied and finally 221 people were selected by using Cochran formula. In order to determine reliability and validity of the questionnaire, Cronbach’s alpha coefficient and confirmatory factor analysis were used. The collected data were analyzed by using LISREL and SPSS. Findings: The results showed that there is a positive and significant relationship between the dimensions of work ethics, employees’ behavior, and the individual background of work ethic beliefs in service provider organizations. Conclusions: This research identified and presented the individual background of work ethic beliefs and its relation to work behavior in service provider organizations in Kerman province by using literature review and fuzzy Delphi technique. Finally, the idea of ​​this modeling has been achieved with an emphasis on ethics. Today, focus on ethical issues is essential because morality is known as an important competitive resource and an essential element for sustainable development, in general, and a decisive factor for organizations with global aspirations. New dimensions of work ethics are a comprehensive framework based on a set of central and strategic values in the field of quality-oriented, environmental responsibility, social responsibility, customer-oriented, excellence, meritocracy, and organizational knowledge preservation. In addition, the mentioned dimensions can provide a platform for development of morality in Iranian organizations and enable them to develop plans and improve measures along with the comprehensive pathology of the work ethics system.  While having a comprehensive system structure, the new dimensions of work ethics presented in this research have a new orientation in previous work ethic due to strong enough theoretical support and refined by academic experts and service provider organizations. The new dimensions of work ethic presented have a sustainable advantage that an organization for excellence must achieve them}, Keywords = {ethics, work ethics, Islamic work ethics, work behavior, in-role performance, extra-role performance}, volume = {9}, Number = {2}, pages = {113-130}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-431-en.html}, eprint = {http://jorar.ir/article-1-431-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Hosseinzadeh, Mohammad Mahdi and NorouziTiula, R}, title = {Vulnerability mapping of the metropolitan area of regiom 2 Tehran using the hybrid model FUZZY_AHP}, abstract ={Introduction: Natural factors have always imposed damages and risks on natural environments throughout history in different parts of the world. The occurrence of natural disasters such as earthquakes, floods, storms, and landslides has caused many casualties and financial losses. The region two of Tehran metropolis is a challenge for planners due to urban hazards and one of the areas with high potential for natural hazards in terms of the change user, increase in population, urbanization, passage of main and minor faults, and the presence of north rivers of Tehran. Method: In this study, data studied and analyzed by modeling of environmental criteria and layers using Analytical Hierarchy Process (AHP) and fuzzy classification also the results were analyzed using Expert Choice software. Finally, the environmental vulnerability of the area was zoned by using GIS spatial analysis. Findings: The findings represented that the vulnerability of region two was determined based on the combination of FUZZY-AHP models. The regions of two, six, and eight were the most vulnerable parts while regions three, seven and nine of Tehran were the least vulnerable to environmental hazards. Conclusion: The results showed that of Tehran region two with an area of 2558.28 hectare 49.33% is at low risk, 39.93% in moderate risk, and 10.74% is at high risk. In fact, in this region, factors such as unconventional urban construction regardless of drainage network increase runoff and levels of impenetrable or low permeability in precipitation. In addition, other factors such as passing faults such as north of Tehran, Niavaran, Davoodiyeh and etc., as well as high population density, the high slope of the area and the erosion raise the risk of landslides due to the unsteady texture in the largest area of the region. However, the middle parts of the region are more desirable based on the open urban spaces and the lack of specific use.  }, Keywords = {environmental hazards, vulnerability, FUZZY-AHP, region two of Tehran}, volume = {9}, Number = {3}, pages = {1-16}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-292-en.html}, eprint = {http://jorar.ir/article-1-292-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Neyestani, Mohsen and SoleimanpourOmran, Mahboubeh}, title = {The study of relationship between human resources strategic planning and promoting the spirit of innovation with the culture of participatory organization in Red Crescent Society}, abstract ={Background: Strategic planning of human resource through human resource goals and development of human resources strategies through mobilizing, developing, and maintaining human resources play a significant role in achieving organizational goals. Method: In this applied and descriptive research, all staff of North Khorasan province Red Crescent Society (122 persons) were studied. Data gathered based on library and field method by using different questionnaires such as Rezaie questionnaire (2010) to evaluate strategic human resource planning variable; Choupani questionnaire (2011) to assess promoting the spirit of organizational innovation; and Sheikhlouee questionnaire (2010) to measure the participatory culture of the organization. The validity and reliability was confirmed by experts and through Cronbach’s alpha coefficient for three questionnaires that included 84%, 84%, and 86% respectively. For data analysis, Pearson correlation coefficient was used using SPSS. Findings: The findings showed that the correlation results between components of strategic human resources planning and the components such as recruitment system structural reformation and  reformation of human resources education system also promoting the spirit of organizational innovation components such as production innovation, process innovation, administrative innovation with participatory culture of the organization in North Khorasan Red Crescent Society were 84%, 83%,  86%, 83%,85%, 85%,  and 86% respectively. Conclusion: The results showed that there is a positive and meaningful relationship between strategic human resource planning and promoting the spirit of organizational innovation with organizational participatory culture. Administrative innovation and recruitment system structural reformation had the most and least relation to the effectiveness of employee participatory culture}, Keywords = {promoting the spirit of innovation of organization, strategic human source planning, organization participatory culture}, volume = {9}, Number = {3}, pages = {17-26}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-321-en.html}, eprint = {http://jorar.ir/article-1-321-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Sadeghi, Ali Reza and Panahi, Niloofar and Heidary, Mohamm}, title = {Site selection of crisis management bases in historical urban textures (case study: historical texture of Shiraz city)}, abstract ={Introduction: Historical textures have become one of the most vulnerable urban textures during the crisis due to the severe physical decay, structural instability, and lack of proper accessibility; therefore, site selection of the crisis management bases is essential for these textures. In this research, site selection of crisis management bases in the historical texture of Shiraz city is investigated. Method: In this applied and descriptive-analytical research, the combination of GIS and FAHP model, the paired comparison of the criteria, the determination of the weight of the criteria, and the provision of the information layers maps has been used for site selection of the bases. In addition, Gogos and Boucher's method have been used in order to calculate the consistency rate in the judgments. Findings: Four criteria were identified as the effective factors in site selection of crisis management bases including physical desirability (grain, stability, land use), accessibility (closeness, straightness, gravity, betweenness and reach/access), adjacency to compatible land uses (green space, health centers, police stations, fire stations) and finally non-adjacency with incompatible land uses (hazardous installations, high-rise buildings). Physical desirability and adjacency with incompatible land uses criteria with the weight of 0/356; then, accessibility measures with the weight of 0/195 and adjacency to compatible land uses with the weight of 0/114 had respectively the most importance in the site selection of the crises management bases. Conclusions: The results showed that because of the lack of desirable accessibility, it is appropriate to consider the accessibility criteria for the site selection of the crisis management bases in the historical textures. After overlaying the maps of the information layers, two options such as the library of Holy Shrine of Shahecheragh and Pars Museum were introduced as the location of crisis management bases in the historical texture of Shiraz.  }, Keywords = {historical urban textures, site selection, crisis management bases, fuzzy analytical hierarchy process, historical texture of Shiraz}, volume = {9}, Number = {3}, pages = {27-38}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-340-en.html}, eprint = {http://jorar.ir/article-1-340-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Kazeminia, Abdolreza and Ezzatabadi, Hamid and NajafTorghi, Mohamm}, title = {Evaluation of medical- relief centers along with the design of the geometric network of routes to determine the nearest center and the best path to reach the site of the accident using GIS}, abstract ={Introduction: Historical textures have become one of the most vulnerable urban textures during the crisis due to the severe physical decay, structural instability, and lack of proper accessibility; therefore, site selection of the crisis management bases is essential for these textures. In this research, site selection of crisis management bases in the historical texture of Shiraz city is investigated. Method: In this applied and descriptive-analytical research, the combination of GIS and FAHP model, the paired comparison of the criteria, the determination of the weight of the criteria, and the provision of the information layers maps has been used for site selection of the bases. In addition, Gogos and Boucher's method have been used in order to calculate the consistency rate in the judgments. Findings: Four criteria were identified as the effective factors in site selection of crisis management bases including physical desirability (grain, stability, land use), accessibility (closeness, straightness, gravity, betweenness and reach/access), adjacency to compatible land uses (green space, health centers, police stations, fire stations) and finally non-adjacency with incompatible land uses (hazardous installations, high-rise buildings). Physical desirability and adjacency with incompatible land uses criteria with the weight of 0/356; then, accessibility measures with the weight of 0/195 and adjacency to compatible land uses with the weight of 0/114 had respectively the most importance in the site selection of the crises management bases. Conclusions: The results showed that because of the lack of desirable accessibility, it is appropriate to consider the accessibility criteria for the site selection of the crisis management bases in the historical textures. After overlaying the maps of the information layers, two options such as the library of Holy Shrine of Shahecheragh and Pars Museum were introduced as the location of crisis management bases in the historical texture of Shiraz.    }, Keywords = {historical urban textures, site selection, crisis management bases, fuzzy analytical hierarchy process, historical texture of Shiraz}, volume = {9}, Number = {3}, pages = {39-58}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-346-en.html}, eprint = {http://jorar.ir/article-1-346-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Dadresan, Azam and Asgari, Mohammadrez}, title = {The relationship between occupational stress and employees’ organizational behavior in Red Crescent Society (central headquarter)}, abstract ={Introduction: Today, stress is considered both as an individual and organizational problem. Regarding the critical role of Iranian Red Crescent Society in managing the country's crisis, its behavioral feedback in dealing with mental tensions and stress before unexpected events is considered essential. Given the working conditions of staff and the pressure on them, this necessity is felt more in Red Crescent Society. However, the main question of this research is to identify the relationship between occupational stress and employees' organizational behavior in Red Crescent Society (Central Headquarter). Method: In this quantitative study, descriptive-correlation method was used depending on the objectives and nature of the research and Pearson correlation coefficient was used to analyze the data. All employees of central headquarter (about 120 ones) were selected and studied by stratified sampling, and Krejcie & Morgan tables. Content validity and reliability were also confirmed. Findings: The findings showed that occupational stress has a significant relationship with decreasing the dimensions of organizational behavior such as altruism, sense of duty, literacy, and decency; but it does not reduce the sense of civic virtue among employees in Red Crescent Society. Conclusion: The results showed that occupational stress is related to the organizational behavior; however, it can enhance the effectiveness of the organization's goals through helping the social and psychological environment with important outcomes such as job satisfaction, organization protection, and organizational productivity.}, Keywords = {stress, organizational behavior, Red Crescent Society}, volume = {9}, Number = {3}, pages = {59-67}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-445-en.html}, eprint = {http://jorar.ir/article-1-445-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Falahati, Fatemeh and Alijani, Bohloul and Saligheh, Mohamm}, title = {Investigating the effect of climate change on snow cover with the approach of water resources management in the coming decades (Case study: Basin of watershed leading to Amir Kabir dam)}, abstract ={Background: Assessing the effects of climate change on changes in snow cover and melting behavior is very important in water management. These changes will have a direct impact on the hydrological regime and water resource management. The prediction of snow cover surface due to temperature changes in the future is applicable in a variety of fields including flood risk management, drought, etc. On the other hand, the advantages of using modern technologies and remote sensing in climatic studies and assessing the effects of climate change on snow cover have largely been neglected. The purpose of this research is to investigate changes in snow cover levels in future by integrating remote sensing science, new technologies, and climatic models for flood risk management. Method: In this study, the 8-day images of the MODIS satellite were extracted from 2010-2015 due to proper accuracy and reduction of cloud cover error; after receiving and storing satellite images of snow cover, software ERDAS was used to view and change the format of these images. Then, the study area was clipped and finally, the snow cover surface was calculated and extracted based on the number and the size of snow pixels using ArcGIS software. Snow surface area was controlled with 8-day intervals during 2010-2015. In the next step, temperature and precipitation variations were extracted using the latest CMIP5 climatic models and four scenarios RCP2.6, RCP4.5, RCP6.0 and RCP8.5 from 2020-2060. The snow cover was estimated for the years 2020-2060 with a 10-year interval using the relationship between snow cover, temperature, and precipitation. Findings: The observational data and satellite imagery showed that the snow cover density began in November in the study area and reached its largest area in January. In addition, since February, the snow cover has declined, and the snow cover had the smallest area in June. Investigation of temperature and precipitation changes using climate scenarios showed that the average temperature of the basin of Amir Kabir Dam in comparison with the base period (2015/1985) would be increased and the annual rainfall of the base period would be decreased. As a result, the surface of snow cover would be come down with a decreasing trend by considering the relationship between snow cover, temperature, and precipitation. Conclusion: The results show that snow level is important to study and measure as one of the main sources of water supply. Due to the hard physical conditions of mountainous terrain, there is no permanent ground measurement for estimating retrofitting resources and the formation of databases. Therefore, the use of satellite imagery is very important in identifying the snowfield areas and assessing its changes. In addition, the snow level in the area is also reduced due to the increasing temperature and decreasing rainfall, and the amount of water stored in the snow, which are the source of water supply in the warm seasons, will be reduced. So estimating the snow cover level in future can be a major step forward in managing water resources and risk management of water-related risks, including floods and droughts.}, Keywords = {climate change, snow cover area, MODIS, remote sensing & GIS, climate scenarios}, volume = {9}, Number = {3}, pages = {68-79}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-476-en.html}, eprint = {http://jorar.ir/article-1-476-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Behzadfar, Mostafa and Omidvar, Babak and Ghasemi, Reza and Ghalibaf, Mohammad Bagher}, title = {Develop index of urban resilience for earthquakes}, abstract ={Introduction: The study of cities resilience against earthquakes is one of the requirements for planning to reduce damages, fatalities, and financial losses due to earthquakes. Resilience has many definitions and there is no a comprehensive model for calculating; Therefore, this paper aims to provide a quantitative indicator for resilience. Method: First, effective indicators and dimensions in resilience of cities against earthquake were extracted by using library studies and obtaining experts opinions. Then, the weight of each dimension and indicator was determined based on expert judgment and paired comparison method and finally, the resilience index was introduced. Findings: In this paper, while introducing a summary of disaster definitions and resilience, the dimensions and indices obtained from previous studies and expert opinions were introduced. These dimensions and indicators represent the factors influencing urban resilience against earthquakes. Accordingly, the urban fabric dimension, which represents the city structure, plays a major role in the resilience of the city against earthquakes, after which the security dimension is the most important factor in resilience of the city. Regarding the indexes, in the physical dimension, the "building height / passage width ratio" index has the most impact on the resilience of the earthquake against the earthquake in experts’ opinions. The number of building floors has little impact and does not matter much about vulnerability in case of using proper structure, sufficient space, and easy access to the passages. Conclusion: The results show that the introduced index for different cities, as well as various strategies for retrofitting and increasing resilience can be calculated and make it possible to choose an optimal strategy for increasing resilience. It is also possible for planners and decision makers to observe the effects of different sections on the resilience of the city or region under study.  }, Keywords = {: resilience, earthquake, index, dimensions}, volume = {9}, Number = {3}, pages = {80-86}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-447-en.html}, eprint = {http://jorar.ir/article-1-447-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} } @article{ author = {Vakilisohrfiroozani, mohammad and Sharifi, Saei}, title = {Investigating the preparedness of the Red Crescent Society of Isfahan province for establishing a total quality management}, abstract ={Introduction: Total quality management is an approach that the organizations management addresses the improvement of processes continually with the participation of all employees and satisfaction of the applicants. However, researchers suggest feasibility, assessment, and analysis of the potential for its deployment based on researches before implementing. Method: This applied study aims to investigate the preparedness of the Red Crescent Society in Isfahan province in order to establish a total quality management by using information from managers and staff. Data collected and analyzed by using the designed questionnaire and SPSS-25 software. Findings: Six system variables were used such as group participation and team orientation, training, responsibility and service, managerial support and physical, structural, and legal factors. After analyzing the data, it is shown that the preparedness of Red Crescent Society in Isfahan province was lower than the average level in each variable. Conclusion: The results showed that Red Crescent Society in Isfahan province is still not ready for deploying the total quality management. Therefore, in order to implement the total quality management, priority should be given to the structural, physical, legal, and technical factors as well as the quality of services provided.    }, Keywords = {total quality management system, Red Crescent Society, Isfahan province}, volume = {9}, Number = {3}, pages = {87-100}, publisher = {Zamen Publishing}, url = {http://jorar.ir/article-1-435-en.html}, eprint = {http://jorar.ir/article-1-435-en.pdf}, journal = {Quarterly Scientific Journal of Rescue and Relief}, issn = {2008-4544}, eissn = {2008-529x}, year = {2017} }