en Identification of Disruptions and Associated Resilience Strategies in Blood Supply Chain Using a New Combined Approach حمایت روانی در سوانح Psychological support in disasters مطالعه موردی Case Study <div style="text-align: left;"><strong>INTRODUCTION:</strong> Supply chains face various disruptions from human-made to natural disasters preventing proper flow of materials and products. This problem is more important in the healthcare supply chains, especially the blood supply chains, in which human lives are at risk. Making the supply chains resilient, recently addressed by managers and researchers, can be a good way to tackle them. This study aimed to identify the most important disruptions and associated resilience strategies in the blood supply chain of Tehran, Iran, and prioritize the identified strategies based on the disruptions.<br> <strong>METHODS:</strong> In the current study, important disruptions and associated appropriate resilience strategies were determined using previous studies and Delphi method. Then, the most important resilience strategies were identified and prioritized proposing the House of Quality and Importance-Performance Analysis (IPA) as a novel hybrid approach.<br> <strong>FINDINGS:</strong> A total of 9 disruptions and 16 resilience strategies were determined by reviewing previous studies and asking for expert opinions. The suggested hybrid model also contributed to determining the importance of each strategy in addressing disruptions and prioritizing them in the blood supply chain of Tehran.<br> <strong>CONCLUSION:</strong> Those strategies with high importance and low performance, such as flexibility or risk management culture, are of great importance and should be considered by managers and improved according to IPA. In addition, other strategies, such as social responsibility or redundancy, should be continued in the current way.</div> <div dir="ltr" style="margin-right: 1cm; text-align: justify;"><strong>INTRODUCTION:</strong> Supply chains face various disruptions from human-made to natural disasters preventing proper flow of materials and products. This problem is more important in the healthcare supply chains, especially the blood supply chains, in which human lives are at risk. Making the supply chains resilient, recently addressed by managers and researchers, can be a good way to tackle them. This study aimed to identify the most important disruptions and associated resilience strategies in the blood supply chain of Tehran, Iran, and prioritize the identified strategies based on the disruptions.<br> <strong>METHODS:</strong> In the current study, important disruptions and associated appropriate resilience strategies were determined using previous studies and Delphi method. Then, the most important resilience strategies were identified and prioritized proposing the House of Quality and Importance-Performance Analysis (IPA) as a novel hybrid approach.<br> <strong>FINDINGS:</strong> A total of 9 disruptions and 16 resilience strategies were determined by reviewing previous studies and asking for expert opinions. The suggested hybrid model also contributed to determining the importance of each strategy in addressing disruptions and prioritizing them in the blood supply chain of Tehran.<br> <strong>CONCLUSION:</strong> Those strategies with high importance and low performance, such as flexibility or risk management culture, are of great importance and should be considered by managers and improved according to IPA. In addition, other strategies, such as social responsibility or redundancy, should be continued in the current way.</div> <div dir="ltr" style="text-align: justify;"></div> Blood Supply Chain, Disruption, House of Quality, Importance-Performance Analysis, Resilience Blood Supply Chain, Disruption, House of Quality, Importance-Performance Analysis, Resilience 102 112 http://jorar.ir/browse.php?a_code=A-10-545-1&slc_lang=en&sid=1 Ali Sibevei علی سیبویه 10031947532846009406 10031947532846009406 No Faculty of Management and Economics, Tarbiat Modares University, Tehran, Iran دانشجوی دکتری گروه مدیریت دانشگاه تربیت مدرس Adel Azar عادل آذر 10031947532846009407 10031947532846009407 Yes Faculty of Management and Economics, Tarbiat Modares University, Tehran, Iran. استادگروه مدیریت دانشگاه تربیت مدرس Mostafa Zandieh مصطفی زندیه m_zandieh@sbu.ac.ir 10031947532846009408 10031947532846009408 No Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran. دانشیار گروه مدیریت دانشگاه شهید بهشتی