Journal of Rescue Relief

fa Designing a Communication Model of Perceived Organizational Support and Social Capital with Emotional Intelligence of HRs in Crisis Management of the RCS of Yazd Province Designing a Communication Model of Perceived Organizational Support and Social Capital with Emotional Intelligence of HRs in Crisis Management of the RCS of Yazd Province, Iran شیوه های نوین آموزشی در مدیریت حوادث وسوانح New educational methods in the management of crisis and disasters پژوهشي Research article INTRODUCTION: Perceived organizational support facilitates employees' tendency to identify the humanitarian characteristics of an organization. Social capital encompasses concepts such as trust, cooperation, and collaboration among members of a group or society, forming a purposeful system that guides them toward achieving goals. Also, emotional intelligence represents an evolved form of attention to human resources in organizations and serves as a modern and appropriate tool for managers to control crises and guide individuals toward organizational objectives. METHODS: This study is of a survey-cross-sectional type in terms of its applied purpose. The statistical population includes all senior staff and experts of the Red Crescent Society of Yazd province, 220 people were selected as a sample using Morgan's table. FINDINGS: This study utilized causal relationships based on structural equations. The PLS model was tested based on two models, initially evaluating external models. The validity and reliability estimates of external models were assessed according to the criteria proposed in the reflective and mixed external models, then the internal model was evaluated. The external model, equivalent to the measurement model in covariance-based structural equation models, determined the relationship between latent variables and observed indicators. CONCLUSION: The results indicate that the coefficient of influence of perceived organizational support on emotional intelligence is significant  and 0.8% of the variance of perceived organizational support is shared with emotional intelligence based on the Coefficient of Determination (R2). <div dir="ltr" style="text-align: justify;">INTRODUCTION: Perceived organizational support facilitates employees' tendency to identify the humanitarian characteristics of an organization. Social capital encompasses concepts such as trust, cooperation, and collaboration among members of a group or society, forming a purposeful system that guides them toward achieving goals. Also, emotional intelligence represents an evolved form of attention to human resources in organizations and serves as a modern and appropriate tool for managers to control crises and guide individuals toward organizational objectives. METHODS: This study is of a survey-cross-sectional type in terms of its applied purpose. The statistical population includes all senior staff and experts of the Red Crescent Society of Yazd province, 220 people were selected as a sample using Morgan's table. FINDINGS: This study utilized causal relationships based on structural equations. The PLS model was tested based on two models, initially evaluating external models. The validity and reliability estimates of external models were assessed according to the criteria proposed in the reflective and mixed external models, then the internal model was evaluated. The external model, equivalent to the measurement model in covariance-based structural equation models, determined the relationship between latent variables and observed indicators. CONCLUSION: The results indicate that the coefficient of influence of perceived organizational support on emotional intelligence is significant  and 0.8% of the variance of perceived organizational support is shared with emotional intelligence based on the Coefficient of Determination (R2).</div> : Perceived organizational support, Social capital, Emotional intelligence, Human resources. Perceived organizational support, Social capital, Emotional intelligence, Human resources. 4 11 http://jorar.ir/browse.php?a_code=A-10-182-14&slc_lang=fa&sid=1 Alireza Ebrahimi علیرضا ابراهیمی ealireza1388@gmail.com 100319475328460013338 100319475328460013338 Yes Department of Human Resources Management, Isf.C.,Islamic Azad University, Isfahan, Iran دانشگاه آزاد اسلامی