Background: One of the most important duties of manager is to organize and to maintain the organizational system. It means that the organizational commitment and responsibility of staff and employees must increase. In fact, managers of organization are responsible for the amount and type of employee commitment to the values. Organizational commitment is an important variable in understanding towards employees’ behavior. The organizational commitment improves and increases services and its quality with effect on employees’ performance.
This paper aims to study the relationship between organizational commitment with demographic characteristics in staff of Isfahan Emergency Medical & Disaster Management Center.
Methods: This cross-sectional study was carried out in 2011. The staff of Isfahan Emergency Medical & Disaster Management Center (128) was studied and analyzed by random sampling. By using the administrated questionnaire, data were collected and analyzed by SPSS.
Findings: The results of the study were as follows: the average score of organizational commitment was about 59/8 and there was a significant relationship between index of employees’ organizational commitment and their education; it was an adverse relationship with a weak intensity. This relationship has been observed only in employees’ organizational commitment. Also, there has been a significant relationship between the average index of employees’ organizational commitment and their employment status. According to the results, the average of contractual employees’ commitment was more than other groups (official and etc). However, the mean difference was observed in both obligatory and continuous commitment.
Conclusion: Because of the critical role of emergency medical technicians in ensuring health and saving people’ life in disasters, it is essential for managers to improve the employees’ organizational commitment by increasing job security, creating positive changes in organizational culture, providing appropriate training and briefing and incentive programs.