Volume 17, Issue 4 (9-2025)
jorar 2025, 17(4): 228-235 |
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ebrahimi A. Identification and Ranking of Emotional Intelligence Components Influencing Voluntary Behavior in Relief Organizations in Yazd Province. jorar 2025; 17 (4) :228-235
URL: http://jorar.ir/article-1-992-en.html
URL: http://jorar.ir/article-1-992-en.html
Assistant Professor, Department of Human Resources Management, Isfahan (Khorasgan) Branch, Islamic Azad University, Isfahan, Iran
Abstract: (152 Views)
Introduction: Emotional intelligence represents an advanced and evolved perspective on human resource management in organizations. It serves as a modern and effective tool that enables managers to manage crises and guide employees toward the achievement of organizational goals.
Method: In this applied, descriptive–survey research, the statistical population consisted of 478 senior staff members and experts of the Red Crescent Society in Yazd province. A total of 215 participants were selected using Cochran’s formula.
Findings: In the present study, four components of emotional intelligence—self-regulation, motivation, empathy, and social skills (each consisting of specialized subcomponents)—were first coded. Subsequently, pairwise comparisons of the emotional intelligence components were conducted, and the weights of these comparisons were calculated using the geometric mean. Finally, the collected components were ranked using the fuzzy Analytic Hierarchy Process (AHP) method.
Conclusion: The results showed that among the evaluated indicators, self-awareness(A), having the highest weight and social skills (E), having the lowest weight, is identified as the most and the least important component of emotional intelligence.
Findings: In the present study, four components of emotional intelligence—self-regulation, motivation, empathy, and social skills (each consisting of specialized subcomponents)—were first coded. Subsequently, pairwise comparisons of the emotional intelligence components were conducted, and the weights of these comparisons were calculated using the geometric mean. Finally, the collected components were ranked using the fuzzy Analytic Hierarchy Process (AHP) method.
Conclusion: The results showed that among the evaluated indicators, self-awareness(A), having the highest weight and social skills (E), having the lowest weight, is identified as the most and the least important component of emotional intelligence.
Article Type: Research article |
Subject:
Resilience
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